Packaging

We send out all orders in a grey mesh bag & include a grey pillow box for you to put your gift in, if you wish. Depending on the size of your order, we don’t always add a separate pillow box for each item, so if you require this please message or email us to confirm. We also include a business card & fridge magnet, our customers have always said how lovely our packaging is.

Postage

Delivery is free & your order is sent out first class Royal Mail, same day or next day depending on the time of day you order. All orders are sent in a gold padded envelope that clearly states it is from us, labels will vary depending on how you pay.

Returns

We hope you will love your order & will leave us a great review on Google, Yell or Facebook. However, if you are not entirely satisfied please contact us first & we will do our best to resolve the issue, or give you our returns details. Please retain your padded envelope if you do wish to return an item, you can use it to sent it back to us.

Contact us via our contact page or directly to our email address thebeecharm@gmail.comĀ